Shipping policy

Shipping Overview

At Ariana, we are committed to delivering your order as quickly and safely as possible. Every order is carefully prepared, inspected, and packaged before it is shipped.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

United States

  • All U.S. orders: 8–12 business days

Please note that delivery times are estimates and may vary during peak seasons, holidays, or due to circumstances beyond our control.

Shipping Carriers

We partner with trusted shipping carriers, including:

  • USPS

  • UPS

  • FedEx

The carrier used for your order will depend on your delivery location and the fastest available shipping service.

Order Tracking

Every order includes real-time tracking.

Once your order has been dispatched, you will receive an email with your tracking number so you can monitor your shipment from dispatch to delivery.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided and your order has already been processed or shipped, Ariana cannot guarantee that changes can be made.

Additional shipping charges may apply if a package must be re-shipped due to an incorrect address provided by the customer.

Shipping Delays

While we work hard to deliver every order on time, unexpected delays caused by weather conditions, carrier disruptions, customs inspections, or other unforeseen circumstances may occasionally occur.

We appreciate your patience and understanding should this happen.

Lost or Damaged Packages

If your package arrives damaged or if you believe it has been lost during transit, please contact us immediately at support@iconariana.com.

Our support team will investigate the issue and work with the shipping carrier to find the best possible solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Support Team.

Email: support@iconariana.com

Business Hours:
Monday–Friday
9:00 AM – 6:00 PM EST

We aim to respond within 1 hour during business hours.